top of page



The Products sold on the Website comply with the regulations in force in France and have characteristics compatible with non-professional uses.

The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions :

  • the legal guarantee of conformity, for Products that appear to be defective, spoiled or damaged or that do not correspond to the order,

  • the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,

under the conditions and according to the methods referred to in the box below :

It is recalled that under the legal guarantee of conformity, the Customer has a period of two years from the delivery of the goods to act against the Seller;  can choose between repairing or replacing the Product ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code; is exempted from providing proof of the existence of the lack of conformity of the Product during the twenty-four months following the delivery of the Product.

The legal guarantee of conformity applies independently of any commercial guarantee granted.

The Customer may decide to implement the guarantee against hidden defects of the Product in accordance with article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.

In order to assert his rights, the Customer must :

  • inform the Seller by registered mail with request for acknowledgment of receipt (to the Seller's postal address referred to in Article 2 hereof) or by e-mail (to the Seller's e-mail address referred in article 2 hereof):

    • non-compliance of the Products within a maximum period of 15 (fifteen) days from the delivery of the Products ;

    • hidden defects within a maximum period of 15 (fifteen) days from their discovery.

bottom of page