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PRODUCT WARRANTY

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1. SELLER'S RESPONSIBILITY - WARRANTY

The Products sold on the Website comply with the regulations in force in France and have characteristics compatible with non-professional uses.

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The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions :

  • the legal guarantee of conformity, for Products that appear to be defective, spoiled or damaged or that do not correspond to the order,

  • the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,

under the conditions and according to the methods referred to in the box below :

It is recalled that under the legal guarantee of conformity, the Customer has a period of two years from the delivery of the goods to act against the Seller;  can choose between repairing or replacing the Product ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code; is exempted from providing proof of the existence of the lack of conformity of the Product during the twenty-four months following the delivery of the Product.

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The legal guarantee of conformity applies independently of any commercial guarantee granted.

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The Customer may decide to implement the guarantee against hidden defects of the Product in accordance with article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.

In order to assert his rights, the Customer must :

  • inform the Seller by registered mail with request for acknowledgment of receipt (to the Seller's postal address referred to in Article 2 hereof) or by e-mail (to the Seller's e-mail address referred in article 2 hereof):

    • non-compliance of the Products within a maximum period of 15 (fifteen) days from the delivery of the Products ;

    • hidden defects within a maximum period of 15 (fifteen) days from their discovery.

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